Customer Care Norms


Our commitment towards rendering better service emanates from our Mission..

Our Missions are:

 - Full dedication to understanding and fulfilling customer needs.

 - Full devotion to providing efficient and reliable service which the customers consider to be value  for money.

  - Full enthusiasm to be forward looking and innovative in all areas.

- Full commitment to providing challenging and rewarding career for every employee.

 - Full recognition of the responsibilities as a part of the social, industrial and commercial life of the country.

Things you'll surely meet with us:

- Our staff will be helpful.


- We will treat you with courtesy and consideration. 


- We will attend promptly to your enquiries and complaints.

- We will provide all the necessary information at customer care centers.


- We will make posting facilities easily accessible as far as possible.


- We will speedily redress customer grievances.